Support Request • Cornershop Creative

Don’t have a support plan?

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Looking to contact the Cornershop Creative Support Team to help you out with your WordPress site? Please use the form below to detail your request or issue and our team will be in touch with you shortly.

Name*

Email*

Organization*

URL of page to review*

Please choose a type of request from the selections below. Choosing an option will help us handle your request faster.

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Urgency

If your request needs to be completed within 24-48 hours, please use the checkbox below to authorize Rush Rate (double your plan’s hourly rate). Otherwise, your request will be assigned on your plan’s standard turnaround of 3-5 days (or faster).

Urgent

Deadline for completion, if applicable

Urgency

Urgent

Site outage?

I have already contacted my webhost (see Cornershop’s troubleshooting guide)

Description / Steps to replicate*

Tip: clear details help us work faster! Start by explaining what you need — what’s happening now, or what you’d like to see happen. If something’s broken, tell us when it started and what you’ve tried so far (like refreshing, updating content, or checking on another browser/network). If you’re requesting a new feature or edit, share what you’re hoping to accomplish, and if there are any changes to your design or interactivity.
Need to send a screenshot? This is our favorite tool.

Supplemental Links

Screenshots, references, etc.

Supplemental Attachements

Screenshots, source files, needed design elements, etc.

Drop files here or

Max. file size: 15 MB, Max. files: 5.

If your request falls outside of the coverage of your support plan, Cornershop may need to ask for approval on an estimate to complete this work.

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