Nonprofit Website Support & Maintenance Services
Maintaining a high-performing digital presence is essential for your mission, but technical upkeep shouldn’t drain your team’s time and resources. Our dedicated nonprofit website support services provide the expert WordPress maintenance and security you need to keep your site running flawlessly.
We’ve Earned the Trust of 600+ Amazing Organizations.
Our Trusted Nonprofit Website Support Services
In the nonprofit world, website downtime limits opportunities for connection. Future-proof your organization with nonprofit WordPress support services that act as your digital safety net. We handle the high-stakes technical heavy lifting—from security updates to regular backups—so your team can stop worrying about “what if” and start focusing on its mission.
Our website support services for nonprofits cover everything needed for a safe, healthy website:
Updates
Backups
Monitoring
Security
Visual Comparison
SendGrid Configuration
Fast Tasks
Discounted Support Rate
Our Nonprofit Website Support Packages
WordPress Maintenance
Our WordPress Maintenance package provides the technical foundation your site needs:
- Hosting and Management: No need for you to worry about PHP upgrades or talking with tech support when your site goes down. If you host with our agency Kinsta, we’ll take care of this for you.
- Regular Updates to WordPress Core and Plugins: We patch the most common hacking vectors to keep your site safe.
- Homepage Visual Comparison Monitoring: We track any variations caused by plugin updates and fix issues immediately.
- Automated Security Scans: Our experts find system vulnerabilities before they become emergencies.
- Backups: Daily database backups and weekly full site backups of content, code, and plugins.
- Uptime Monitoring: We’ll send notifications and offer communication support and troubleshooting if your site goes down.
- Emergency Coverage and Support: We provide 24/7 emergency support for site outages for all Maintenance clients. If an issue is related to a factor within our control, we work to fix it immediately—even on nights and weekends.
Maintenance and WordPress Support
Our professional nonprofit WordPress support services can be added to a Maintenance package to include:
- Visual Comparison Monitoring: We’ll monitor additional pages to better track any issues caused by plugin updates.
- Annual Website Audit: We’ll proactively monitor your site’s performance metrics, security settings, and frontend to ensure it remains functional, secure, and aligned with your digital strategy.
- Fast Tasks: Let us handle troubleshooting, questions, and updates that take 30 minutes or less.
- Digital Marketing Advice: Our expert content strategists will be available to answer questions on topics like Google Analytics, marketing strategy, SEO, ads, and more.
- Discounted Development Rates: We offer reduced hourly rates for new projects outside the scope of our Fast Tasks.
Priority WordPress Support
For organizations that need faster turnaround, our Priority Support plan includes:
- Moving to the front of the support queue
- Aiming for 1-day resolution
- 1-hour Fast Tasks (instead of the standard 30-minute limit) at no extra charge
Support and Strategy Retainers
Our nonprofit website support services are meant to be reactive to your specific needs. For a more proactive approach, our retainers start at 5 hours per month. You’ll work with a dedicated project manager, developer, and content strategist to achieve your long-term digital goals. Retainers include any of our services, including design, WordPress development, SEO, Google Ads management, campaign or site optimization, and CRM integration.
Plans to Meet Your Nonprofit’s Site Support Needs
| Maintenance Only | Maintenance and Support | Priority Maintenance and Support | Maintenance and Retainer | |
| Plugin Updates | ||||
| WordPress Core Updates | ||||
| Offsite Backups | ||||
| Hosting (up to 12K visits/month) | ||||
| Hosting Management | ||||
| Uptime Monitoring | ||||
| Security Monitoring | ||||
| Theme Updates | ||||
| 30 min Fast Tasks with 3-5 day response | ||||
| 1 hr Fast Tasks with 1-3 day response | ||||
| Tasks of Any Size with 1-5 day response | ||||
| Annual WordPress Maintenance Audit | ||||
| Discounted Development Rate | ||||
| Monitoring of Google Search Console |
Examples From Happy Clients
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Sharsheret Adds Youth Page to Support All Generations Affected by Cancer
Sharsheret is dedicated to helping survivors, their families, and the Jewish community that have experienced breast and ovarian cancer. This page was designed to target a younger audience and share re…
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Optimizing Mono Lake’s Website for Long-Term Success: Maintenance, Support, and Optimization for Future Goals
The Mono Lake Committee is a non-profit citizens’ group dedicated to protecting and restoring the Mono Basin ecosystem in California.
Cornershop’s Other Digital Marketing Services
While reaching your supporters starts with a well-maintained website, your mission’s growth depends on a cohesive digital strategy. The experts at Cornershop Creative provide all the digital marketing services you need to create a strong digital presence.
WordPress & WooCommerce Website Builds for Nonprofits
Custom Web Development for Nonprofits
Hosting, Support, & Maintenance
Nonprofit SEO & Content Strategy
CRM & Campaign Implementation
Website Optimization & Digital Strategy
Why Reliable Website Support Matters for Your Nonprofit
It’s a lot easier and less stressful to perform regular maintenance than it is to deal with website outages, slowness, hacking, or site errors. Here are a few benefits of investing in nonprofit website support from Cornershop Creative’s experts:
Protection from Security Threats
Security is the number one reason to update your website regularly. Vulnerable plugins expose your website and sensitive data to hackers, which can be a major risk for your organization. We close those vulnerabilities to protect your data and your donors’ information.
Nonprofit Website Performance You Can Count On
Regular updates ensure your site remains stable and runs on the latest code. Otherwise, using outdated code often leads to slowness, server outages, and frequent crashes.
Enhanced User Experience (UX)
Nonprofit website support and ongoing maintenance ensure intuitive navigation and relevant, reliable information. If your website content is outdated, difficult to use, or doesn’t show your organization’s dynamic work, you risk turning off potential visitors and donors from your cause.
A Website That Works For Your Mission
By pairing a solid website with our team of digital experts, we can optimize your site into a powerful marketing tool that helps achieve your organizational goals.
More Time to Invest in Your Cause
Letting us handle technical updates saves your team’s precious time and energy. This way, you can focus entirely on your nonprofit’s mission and impact.
WordPress Maintenance Support FAQ
What’s the difference between “maintenance” and “support?”
“Maintenance” is the behind-the-scenes work that keeps your site healthy, like updating plugins, monitoring for uptime, backing up your content, and scanning for security threats. “Support” is the hands-on help you need when you want to make changes. Our Maintenance Only plan covers the technical health of your site, while our Support packages include additional “Fast Task” time for us to help you with content updates, troubleshooting, and strategy questions; anything that can fit within a 30-minute request.
What counts as a “Fast Task?”
A Fast Task is any request that our team can complete in 30 minutes or less (or up to 1 hour for Priority Support clients). Common examples include troubleshooting technical errors or issues, fixing a broken link or menu item, investigating a minor formatting issue, uploading a new staff bio or board member photo, or installing and configuring a simple plugin. Tasks that require more complex coding or design work would be quoted separately or covered under a retainer.
What happens if an update breaks my WordPress site?
We’ve got you covered! We use Visual Comparison Monitoring to automatically check your site before and after updates. If a plugin causes a visual issue or breaks a feature, our team will roll back the update to restore your site, investigate the conflict, and resolve it safely, avoiding issues from displaying publicly.
What if my nonprofit’s website goes down outside of business hours?
We provide 24/7 uptime monitoring for all nonprofit website maintenance clients. If your site goes down, our team receives an instant alert. If the outage is related to something within our control, we work to fix it immediately—even on nights and weekends. If the issue is caused by a third-party tool or your hosting provider, we’ll work with them to make sure it’s resolved as quickly as possible.
How do I know which WordPress maintenance plan is right for my nonprofit?
- Maintenance Only: Best if you have a tech-savvy internal team that is comfortable making content updates and troubleshooting basic issues, but you want expert eyes on security, backups, and core software updates with premium hosting.
- Maintenance & Support: Great for most nonprofits that need help with small, routine updates, changes, and troubleshooting. This plan provides you with the peace of mind that a dedicated support team has your back.
- Priority Support: Ideal for organizations with high-traffic sites, require frequent urgent updates, need a faster turnaround time (1–3 days), and/or want help with longer tasks (up to 1 hour).
- Maintenance & Growth: Best if you need a proactive partner who will work to grow your site and site traffic through trusted tactics, such as design improvements, SEO strategy, Google Ads Management, or building new features.
Experience the Cornershop Difference.
We are on a mission to help nonprofits make the most of the web. When you partner with us for nonprofit website support services, we do everything we can to make your website the best it can be. Contact us today to find the perfect plan for your mission.