Website Support for Nonprofits

Investing in website support for your nonprofit is one of the best ways to future-proof your website and provide an insurance policy for your organization should anything go wrong. We like to compare owning a website to owning a car: it needs regular support and maintenance to ensure it’s secure, reliable, and stable.

Want to make sure your site stays up-to-date, but don’t want to worry about it in-house? Let us run regular system and security updates and backups for you so you can spend more time focusing on your content and mission!

Our Website Support Services

Our website support services for nonprofits cover everything necessary for a safe and healthy website.

Other Services We Offer

Cornershop Creative can support your organization through a wide range of digital services.

Learn More on Our Services Page!

WordPress & WooCommerce Website Builds for Nonprofits

Custom Web Development for Nonprofits

Hosting, Support, & Maintenance

Nonprofit SEO & Content Strategy

CRM & Campaign Implementation

Website Optimization & Digital Strategy

WordPress Maintenance

Our WordPress Maintenance package includes the following services:

• Hosting and management: No need for you to worry about PHP upgrades or talking with tech support when your site goes down. If you host on Kinsta or Pantheon, we’ll take care of this for you.
• Regular updates to WordPress Core and plugins: the most common hacking vectors on a WordPress site
• Homepage Visual Comparison Monitoring: We’ll track any variations caused by our plugin updates and fix issues if necessary.
• Automated security scans: Our experts can find your website’s security vulnerabilities before they become an emergency.
• Backups: We’ll run daily database backups of your website content and weekly full site backups of content, code, and plugins.
• Uptime monitoring: We’ll send notifications when your site goes down and offer support communication and troubleshooting as needed.

WordPress Support

WordPress Support can be added to a Maintenance package to include these additional services:

• Visual Comparison Monitoring: In addition to the homepage, we’ll monitor additional pages to better track any variations caused by plugin updates.
• Annual website audit: We’ll ensure your site is performant, secure, and meeting your digital strategy goals. We proactively look at site performance metrics, security settings, and the front end of your website to ensure your site is performing at the highest standards.
• Fast Tasks: Let us handle website troubleshooting, questions, and updates that take less than 30 minutes to complete.
• Digital marketing advice: Our expert content strategists will be available to answer questions on topics like Google Analytics, marketing strategy, SEO, ads, and more.
• Discounted development rates: We offer this for new projects outside of the scope of our Fast Tasks.

Emergency Coverage and Support

Not knowing if your site is always working can be stressful. We provide constant uptime monitoring, and our team is available to provide 24/7 emergency support monitoring for site outages for all maintenance clients. If the issue is related to WordPress or something else we have control over, we will work to fix it immediately.

Priority WordPress Support

Do you need changes to be implemented a little faster? That’s where our Priority Support plan comes into play. With this plan, you’ll:

• Move to the front of the line in our support queue
• Aim for 1 day resolution
• Get 1 hour Fast Tasks, instead of the standard 30 minutes, so we’ll be able to accomplish more with no extra charge to you!

Support and Strategy Retainers

Our support packages are meant to be reactive to your specific needs. However, many of our clients need a more proactive approach to monitoring and improving their websites.

Our retainers start at 5 hours per month and can go as high as you need from there. You’ll work with a dedicated project manager, developer, and content strategist to set and achieve your organization’s digital goals on an ongoing basis. As part of these engagements, you can take advantage of any of our services, including:

• Design
• WordPress Development
• SEO
• Google Ads Management
• Campaign or Site Optimization
• CRM Development and Integration

Cornershop Creative can help your nonprofit keep its website running smoothly.

Compare Plans!

	Maintenance Only	Maintenance and Support	Priority Maintenance and Support	Maintenance and Retainer
Plugin Updates
WordPress Core Updates
Offsite Backups
Hosting (up to 12K visits/month)
Hosting Management
Uptime Monitoring
Security Monitoring
Theme Updates
30 min Fast Tasks with 3-5 day response
1 hr Fast Tasks with 1-3 day response
Tasks of Any Size with 1-5 day response
Annual WordPress Maintenance Audit
Discounted Development Rate
Monitoring of Google Search Console

How Your Nonprofit Can Benefit From Website Support

It’s a lot easier and less stressful to perform regular maintenance than it is to deal with website outages, slowness, hacking, or site errors. Here are a few benefits of investing in website support from Cornershop Creative’s experts:

Protection from Security Threats

Security is the most important reason for keeping your site updated. If a plugin has a vulnerability, you open up your entire website and the data it holds to potential hackers. If you store any sensitive information in your database, this could be a major issue and cause concerns for your organization.

Website Performance You Can Count On

Keeping your website updated means that your site will be more reliable for your users, ensuring that your website is stable and running the latest and most up-to-date code. If your website is running older code, it may start running slower, have more server outages, and possibly result in regular crashes.

Enhanced User Experience

Website maintenance isn’t all about security and stability. It’s also about providing a great web navigation experience and relevant and reliable information. If your website content is outdated, hard to use, and doesn’t show the dynamic work of your organization, then visitors and donors will likely be turned off.

A Website That Works For Your Mission

With a solid website and a team of digital strategy experts in your corner, we can work together to optimize your website into a tool that helps you accomplish organizational goals.

Save Time and Energy

When you don’t have to waste precious time and energy worrying about updates to your website, you can focus on your nonprofit’s mission and the good work that you’re doing to make the world a better place.